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Items eligible for exchange under our manufacturer warranty may be returned within 12 months. Please note that you will be responsible for the return shipping charges.
These warranties only apply to purchases made WITHIN INDIA from one of the authorized retailers listed below as of January 1, 2019. We periodically update this list:
Returned merchandise must be sent by Courier within the time frames outlined above. Items returned past the time frames outlined above may be rejected for a refund or exchange by our customer service. Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error on our part.
If sending back an electric shaver for repair or exchange, please ONLY send back your shaver handle (unless instructed otherwise). The shaver handle is the motor/battery which powers the unit. We do NOT need you to send back shaver blades ,rinse stands, travel cases ,charger or any other accessories you have received. Skull Shaver India Pvt Ltd. is not responsible for these items if they are sent in. We are replacing the shaver handle/motor/battery only which is covered under warranty. Shaver blades and accessories are not covered.
If exchanging, please allow an additional 5-7 business days to receive your item back once our warehouse receives it.